Date: 17-08-2026 | Read Time: 11 Mins
A customer receives an item with a crack. This failure will result in a replacement, a refund, and most likely a loss of customers, who won’t bother to order from you again. The bad unboxing experience often doesn’t end there, either, as a bad unboxing is just as likely to be documented and shared as a good one. Custom Corrugated Shipping Boxes made to your product stop that failure from occurring, safeguarding the product itself and its reputation.
Corrugated board is comprised of a fluted inside layer between two flat liners. This frame will reduce impact and distribute weight throughout the frame. Standard cardboard can’t do both of those things that’s why it fails so often when subjected to real shipping stress.
This is a difference of most consequence when in actual shipping conditions, and not when in a warehouse and sitting still. Boxes are loaded on top of each other on trucks for hours. Without even thinking, delivery workers leave items on porches.
Not all products require the same type of box strength. The lighter an item is, the less cushioning should be used, and the heavier and more fragile an item is, the more cushioning should be used. The result of getting this match wrong is that either too much money is spent on unnecessary overbuilt packaging that adds weight to the package and shipping costs, or the packaging is underbuilt, which can lead to package damage if it is carrying a heavier load.
Flute Grade
Wall Strength
Best For
Single Wall
Standard protection
Lightweight retail items, apparel
Double Wall
Reinforced protection
Heavier products, longer shipping distances
Triple Wall
Maximum protection
Industrial goods, bulk freight
Rather than going with the product that happens to be in inventory, Empress Packaging will match flute grade to your product weight and fragility. At this point alone, most shipping damage is avoided because if the box is designed around the product itself, it is much more resistant to real-world stresses as opposed to one chosen for a lower cost.
Corrugated Mailer Boxes address one of the major challenges that online brands have on a day-to-day basis. There’s a need for a product to be protected, but there’s also a need for it to look good when a customer opens it up. Most shipping boxes are useful for protection, but are simply plain and provide no other benefit.
A good mailer box performs both tasks simultaneously. It withstands the multiple touchpoints it encounters and becomes a branding moment as soon as the customer opens it at home. That mix is key for brands that operate direct-to-consumer, that sell boxes, and that are subscription-based the box here is a product in and of itself, and isn’t necessarily thrown away after use.
White Corrugated Boxes provide something that standard kraft coloured corrugated cannot: a clean base for detailed and high-contrast printing. Logos and brand colors will appear more distinct on white surfaces than on natural colored brown board because it doesn’t compete with the printed design elements as brown board does.
This has implications for brands that are looking to sell on looks alone, not just protection. That print clarity is advantageous for a cosmetics brand or a high-end food product, and something a bulk industrial shipment doesn’t have to be concerned with. White corrugated stock costs a bit more, but if your packaging is the first impression, the branding impact will be increased.
Board Color
Print Clarity
Best Use Case
Standard Kraft
Moderate
Cost-focused shipping, eco-conscious branding
White Corrugated
High
Premium retail, detailed branding
Printed Kraft
Moderate to High
Balance of cost and visual branding
There are a few common pitfalls that businesses impose on themselves without realising that these are all contributing to shipping damage. Because any corrugated box does the job equally well, buyers choose the lowest-priced box available without considering if it has the correct product weight specifications. They don’t actually test a sample in the field before making the decision to authorize a full production run, but only a “clean” sample that hasn’t endured a real-world test.
Ask for a sample prior to bulk production and do not approve designs based solely on a digital image or spec sheet. Put it together like you would for a real shipment using actual product, or a weight-equivalent substitute and then test in real shipment environments, not a controlled, gentle handling environment.
Let it fall from a realistic height, one that the delivery worker could cause. Place other weights on top of it to replicate warehouse and truck conditions. See if the corners stay up and if it retains its shape after repeated stress. A box that is in good condition and sitting on the table may fail under load, and this step will help you avoid damage to the shipment at real scale.
The more you order, the more the Custom Boxes Wholesale price will decrease. For ecommerce businesses that send hundreds or thousands of orders out each month, that difference can really add up over the course of a year, no matter how small the savings are per order.
Order Volume
Pricing Behavior
Best Fit
Small test batch
Higher per-unit cost
First-time buyers confirming fit
Mid-size wholesale
Meaningful price drop
Growing businesses with steady volume
Large wholesale
Deepest discounts
Established brands with high shipping volume
Empress Packaging does not have a minimum order quantity, allowing for smaller brands to try out a design before going wholesale. That will give businesses the flexibility they need most of all before they invest thousands of dollars in a box design that they still have to confirm will work.
Corrugated boxes are essential for almost all direct-to-consumer (DTC) deliveries made by ecommerce brands. Just consider how many branded mailer boxes are sent out by subscription business, and why? The unboxing of each box is what helps to increase customer engagement and repeat business. The more substantial corrugated is used by retailers for the more substantial transport of goods between warehouses and store locations throughout the country.
Frequently Asked Questions
Q: What flute grade should I use for my product?
A: Match flute grades to the actual product’s fragility and weight. Double or triple wall construction is required for heavier or more fragile items.
Q: What is the difference in the cost of white corrugated and standard kraft?
A: Yes, slightly. For brands that focus on visuals, the print quality is typically better, making the extra expense worth it.
Q: Are there any minimums for ordering?
A: No. Order volume adjusts to the extent of your shipping requirements, ranging from a small test order to wholesale.
A damaged shipment is more expensive than a replacement box would ever be. Empress Packaging manufactures corrugated shipping boxes that fit your product, not one that fits everyone. To get your free quote today, please email query@empresspackaging.com or call (888) 900-7629.







