Date: 21-07-2026 | Read Time: 9 Mins
Most companies order packaging twice: this time, poorly, and then, well. The first round is generally the result of selecting the best-selling item, regardless of what it is actually supposed to accomplish. The second round follows receipt of a dented box, a flimsy shelf display, or when a customer makes an unboxing video that doesn’t do the brand any favors. This guide does not include this first round.
If you are new to ordering custom boxes or looking to change suppliers because you have outgrown your current ones, then here’s what really counts when it comes to ordering wholesale custom packaging boxes.
Designing packaging to meet the needs of a product is the first question that should be answered, rather than the first question the product should ask. The stresses on a candle boxes and a lotion box are vastly dissimilar on the way. Candles are dense and don’t bend easily. Lotion bottles are typically top-heavy, made of glass, and likely to leak if the cap opens during transit.
What is the mass of the product? Is it uniform?
Does it have to withstand drop testing…or does it simply have to remain safely on a shelf?
Will it be shipped directly to the consumer, or will it make it to the retail shop?
If a cosmetic boxes must be used without an outside mailer for parcel shipping, it will not meet the requirements for retail sales. This is the first step that you must get right, and the remainder of the sourcing process becomes a lot easier.
Most wholesale custom packaging boxes are made from three materials: kraft, corrugated, and rigid stock. All are solving different problems.
Many packaging suppliers subtly pressure a larger brand to place a minimum order quantity that is not what a growing brand can handle. This leaves the smaller businesses paying more for the extra stock or losing the ability to have custom packaging.
This changes when you are using a supplier who doesn’t require a minimum order. A brand testing a new product line can place an order for 50 custom boxes in order to test the design before running 5,000 in the wholesale market. Flexibility is the most important factor in the first year of a product launch, followed next by this.
When looking for packaging boxes in Arizona, businesses might be facing two issues: quicker turnaround time and smaller shipping fees for large orders. Boxes are heavy for what they are worth, so if you buy them from a local or regional supplier, you don’t have to pay for shipping a pallet of boxes across the country.
However, reliable turnaround and design support are more important than “local. If the supplier has regional shipping throughout the U.S. that is efficient, they can generally outperform a local print shop in price and speed, particularly for custom printed runs that require proofing for the actual printing. The quality of the supplier’s ability to get from design approval to delivery in two to three weeks is more important than their location.
It’s likely that if you miss one of these, you are going to wind up with that first bad order that any business experiences at some point.
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Why it matters
Box dimensions match actual product, not a rounded estimate
Prevents rattling, crushing, or wasted material
Material matches shipping method
Retail shelf vs. direct-to-consumer need different strength
Finish is consistent across the product line
Builds brand recognition over repeat purchases
No minimum order required
Lets you test before committing to bulk
Turnaround time confirmed in writing
Avoids delays around product launch dates
Empress Packaging provides no minimum order quantity for wholesale custom packaging boxes in cosmetic, lotion, candle, and general product packaging lines and offers free design support on all orders. The process is the same whether you’re ordering boxes for packaging materials in Arizona or nationwide: try out the box first, then the materials or the finish, and then scale the volumes based on the successful design.
When your next packaging order, and you don’t want to continue the trial and error process that most businesses experience, contact us at (888) 900-7629 or email query@empresspackaging.com to receive a free design consultation.







